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Note: this page is for Gateway support only

Use this page to reach us about Gateway and other MSD Animal Health Technology Solutions products and services including identification products, monitoring solutions, connected devices, software, data platforms, analytics tools and integrations. Contact us here for technical support, product performance, software incidents, cybersecurity matters or data-related queries. These products and services are not intended to diagnose, treat, prevent or cure disease, and are not provided as veterinary medicinal products or medical devices. This page is not for pharmacovigilance reporting. To report an adverse event, product quality complaint or similar event relating to an MSD Animal Health biopharma products, do not use this page, please use the contact details for your country as found here.